Too many to mention so I’ll comment on three things exclusive to Bella; the standard of hair dressing, the time taken to engage with the client, which makes me feel valued, and the welcome tea.
All the beautiful touches
I have been selfishly reluctant to provide a review for Bella because I want to keep them all for myself! The beauty of Emma and the team at Bella isn't just the beautiful touches- delightful greeting, hand towel that swells before your eyes, special shot of seasonal tea. What make Bella so great is the intuitive relationship Emma has with me and my hair. A hairstyle isn't just a cut (which is done superbly - truly wizard) a hairstyle is an expression of personality and sense of self. The understanding of this aspect of the hair style make all the difference and sets Bella apart from all the rest!
I think it has been over 30 years I have been getting my hair cut and styled at Bella Salon and I have never left without feeling that I have just experienced the best care available, always look forward to attending the salon and catching up with everyone especially my stylist Christelle who always goes above and beyond
I am always made to feel welcome
I am always made to feel welcome and the salon has a wonderful atmosphere. Everyone is lovely, friendly and down to earth.
Excellent! Very happy with my colour and cut.
In addition to being extremely pleased my colour & style cut, a warm and welcoming atmosphere. Love my cappuccino and chocolate and the magazines to read whilst my colour is processing. All in all, an excellent experience which I would highly recommend! 10/10!!
It is always a fantastic experience
It is always a fantastic experience, staff are very professional & always make you feel welcome. The finished product is always amazing too.
Its always a pleasure to visit your salon. You have a calming and relaxing atmosphere, the stylists are professional yet friendly, always courteous.
Always feel special
l always feel special when l enter the salon. It does not matter who greets you. Emma alway has a lovely smile and makes you feel like a long lost friend. From being brought a drink to having my hair shampooed you feel like you are being spoilt. l always relax as l have my scalp massaged. My haircut and styling are always as l imagined because Emma has spent time asking what l would like, changes, likes or dislikes. This time to go shorter. l left very happy and with future appointments.
Attention to detail
Skill, attention to detail, great colour skills, and manner of enabling me to feel comfortable
You were all wonderful and so accommodating for the group of us. Emma-Anne was so helpful with my hair and concerns I had with haircut from another salon. Emma thank you for your input into my style. Tiarna was amazing with make-up so professional and fantastic quality products, resulting in the perfect result. how welcomed we felt. Including being so accommodating of my young daughter who was a little overwhelmed initially. Nothing was a bother.
Customer service is excellent
Bella is one of the best salon's I have ever visited and that's saying something, as I've been to a few over the course of a lifetime. The customer service is excellent. Care and attention is taken at every stage from the moment I step inside the salon. Colour and styling is also done with a lot of consultation with clients so there are no unwanted surprises at the end. They make the whole process is easy and seamless.
A very enjoyable visit
A very enjoyable visit in preparation for my daughters wedding. Ashleigh made me feel very confident that I had chosen an appropriate style and that it would last for the event. Which it certainly did and I received many compliments
Experience is special and luxurious
The welcome and complimentary drinks make the experience special and luxurious. The staff are exceptionally friendly, well mannered, knowledgeable and professional. The colour/cut/service is perfect 99% of the time
in competent hands
I appreciated the time taken to listen to my concerns (had a bad haircut from another salon). Suggestions to correct it were offered and I was made to feel very comfortable that I was in competent hands.
My first visit to Bella was thoroughly relaxing. From the tea and hand towel on arrival to the subtle background music, no phones going off and a very pleasant environment, I could not find a fault. Thank you so much.
best I have ever encountered
I am so grateful for the time I get to spend at Bella and with Ashleigh. She’s an awesome hairdresser and the service that your salon provides is the best I have ever encountered. Keep up the good work!!
love my hair
I could not have been happier with my visit, and love my hair – really super thrilled, thank you”
They were very professional and competent and caring. I felt well looked after – indeed pampered – and left with my hair looking very good and my spirits high!
After many years of searching, I have finally found a hairdresser that can cut and style my hair just the way I want it. Thanks Christelle for the great style. I look forward to my next visit. 100% customer satisfaction.
5 Star. Excellent knowledge and top service. Incredible value for money.
best salon I've been to
Emma Anne created a glamorous and practical (as I’m a mum of two busy boys) haircut that flatters my face. Thank you! She was so attentive and fantastic. I had the best experience. It was the best salon I’ve been to. Tajana’s head massage as she washed my hair was amazing.
Emma Anne was very responsive, understood what I was seeking and gave very reasonable advice. Keep up the good work. You are very professional and it is a credit to your business.
always a pleasure
Emma never fails to cut my hair beautifully. She always listens carefully to my concerns and needs and works through them with me with advice and appropriate product choice. She is adventurous when I want her to be and restrained when I need her to be. She always seems to understand what I am looking for in each different cut I get and she is a joy to be around. She is the first hairdresser in a very long time that I feel 100% confident in visiting. The Salon itself is a joy to visit and I always feel looked after and made to feel special. The extra details that they put the effort into never goes unnoticed. I always book a Mini Bliss before my haircut as it is sooooo good! They run a beautifully professional salon that is a pleasure to visit. I recommend them highly.
My visit was thoroughly relaxing – I believe your client services are A+
my mini break from the world
I always changed hairdressers prior to Bella, I have been coming here now for over 8 years – that’s big for me! I still am amazed at the level of professionalism, skill and customer service it’s so good!! At Bella it’s about me – not the hairdresser, softly spoken staff who listen, no bang bang music, its my ‘mini break’ from the world.
Extremely impressed and have never been treated so well at a hair salon before. Very happy client here. Keep up the high standard! Well done Ladies!
Beyond expectation. Love it ! Will definitely be back. I was made to feel special and loved all the excellent customer service. Felt very looked after. Thank you
The service was outstanding and extremely professional. I’m so excited to have such professionalism at my doorstep. I’ve already talked about my experience to some locals. They already knew how good you were.
Every time I leave Bella I feel incredibly relaxed and pampered it is my favourite way to treat myself! The service is amazing every single time and I always look so forward to the next appointment!